SaaS based consumer ratings and reviews platform, which harnesses the power of authentic consumer reviews to improve online sales, enhance digital marketing and provide valuable consumer insights and analysis to ecommerce customers.
Leading provider of verified and trusted feedback solutions in the UK to a range of blue-chip merchants in a wide range of sectors including retail, travel, financial services, property and recruitment.
Uses machine learning, AI technology and a high volume of user generated content to enable merchants to draw reliable consumer insights, key trends and behavioural analysis, fix issues in real-time, tailor digital advertising towards key review themes and improve the customer experience.
The level of experience, integrity and effective execution meant that Vespa Capital were the right choice for Feefo. They recognised the unique opportunity we have in the market and shared our vision for growing Feefo into one of the most innovative customer experience management platforms.Matt West, CEO, Feefo